Student Storage FAQ'S

We charge per item with itemized pricing available when ordering.
The bin rental is included in the price of storage. We also offer the ability to purchase a box kit; which includes 5 large double wall boxes, a roll of tape and label holders.
No, you are welcome to use your own boxes. However Stow Simple boxes are double wall in construction and extremely sturdy. We highly recommend that you use our boxes or bins for the best protection of your items.
For on-campus locations, our free pickup windows traditionally begin 3 days before the first day of finals and ends one day after final examinations end. The free delivery windows typically begin on the first move in date for the new semester and ends on the first day of classes. Pickups and deliveries outside of free windows/locations are available for an additional fee.
Of Course! We take almost anything students have in thier room. Since we are based in Miami, we have space available year-round for items both large and small. Please note that moves including bulky/heavy items that require 2 people to handle (beds, futons, large desks etc.) may require a custom window and plan. Please call us at (888) 544-6050 for a free quote.
Very Safe! Here's how we protect your items:
  • 24/7 security monitoring
  • Background checked drivers
  • Humidity and temperature controlled warehouse
  • Each bin is sealed
  • We use American made heavy duty, commercial, water resistant bins. You'll love them.
  • We provide basic insurance
Yes, we carry insurance against items stowed in our bins to give you peace of mind. Our coverage protects against the unlikely event that items get damaged, stolen, or lost during storage or transportation. Our policy accepts claims of $0.60/lb. Please view our College Storage Terms and Conditions for more detailed information.
Yes! We understand how important your belongings are and just how hot and sticky Florida summers can get. Fear not, our warehouse is fully air conditioned and kept between 55°F and 83°F. We work diligently to help protect your goods from dust, mold, pests and humidity.
Our basic package of 5 bins starts at $205 for the summer. Price includes in-window drop-off, pickup, delivery and 4 months of storage for boxes up to 4 cubic feet or Stow Simple bins. Box Kits (5 double wall boxes, tape and labels) are available for $38. Bin Rentals are included in price. Bins are available while supplies last.

If your items don't fit in our Stow Simple bin we can still stow them. See the size chart below for prices per item. Have large furniture? Call us at (888) 544-6050 for large furniture pricing. 

We bill your credit card once we have received your stuff at our storage facility. Box Kits are charged 72 hours prior to delivery.

If the individual items being stowed fall under $200, you will still be charged $200 for the summer. 

In window drop-offs, pickup and delivery are included in the price of storage. Our free pickup window traditionally begins 5 days before the first day of finals and ends one day after final examinations end. The free delivery window typically begins on the first move in date for the new semester and ends on the first day of classes. Pickups and deliveries outside of free windows/locations are available for an additional fee.
Yes, in Miami Dade County storage is taxed at a rate of 7%.
Simply login to your Stow Simple account to make any changes to billing or contact information.
Life happens and we understand. That's why there is a 9-day grace period for late payments. However, on the 10th day you will incur a $10 fee. You will also incur a $1 per day late fee for every day your account is past due starting on day 11. Hence if your account is 15 days overdue, the fee is $15 dollars. If 20 days past due, the late fee will be $20. If you settle your account before being 10 days delinquint there is no penalty. Please note that after thirty days, we might even have to auction off your belongings and you will be subject to additional lien and auction fees. You may review our Terms of Service for more details.

If you don't know how many bins you'll need, order a few more. We only charge for the bins you use. As a tip, our average customer uses 8 bins. Our heavy-duty, American made bins have a 50lbs weight capacity.

Each bin can hold:

  • 18 pairs of shoes
  • or 60 shirts
  • or 45 sweaters
  • or 40 jeans
  • or 65 paperback books
  • To see what people are storing CLICK HERE
As much as we'd love to help out, we aren't allowed to pack bins on your behalf.
Absolutely! Our Stow Away team can pick up most items that one person can carry. Please note heavy/bulky items are subject to a $55 extra person fee to pickup. For a list of prices CLICK HERE.
We are happy you asked. CLICK HERE to see our Storage Rules where we list prohibited items including perishables, liquids, hazardous and illegal materials.
Whenever it is most convenient for you. Just select any available delivery window. We can be there in as little as 24 hours, or you can schedule up to a month in advance. Our typical delivery hours are Monday through Saturday 8AM - 7PM. However, if those times don't work, give us a call and we will do our best to meet your needs.
Just pack your bins and ensure that furniture items are disassembled prior to pick up. We'll pick up your bins and seal them with a uniquely coded seal. Bins shouldn't weigh more than 40lbs. If you can't lift them as high as your chest, well, they are probably too heavy. We provide any moving blankets, shrink-wrap and other equipment or materials necessary to safeguard your items during transport. All of this is included in your monthly storage rent. We do not pack boxes or containers, so you will need to box or protect most non-furniture items. We understand that some oversized items, like lamps, bicycles and other items are too awkward to be boxed, so we can take those as is. We recommend that you safeguard your electronics, picutre frames and vulnerable items. There are a few items we cannot take including items over 200 lbs or 10 feet long. 
After dropping off your bins, our drivers will wait for up to 20 minutes while you pack. If you need a bit more time, just schedule a free pick-up anytime within two weeks.
Each plastic bin is made of highly durable material and is not cheap, so we ask you to please schedule a pickup within 2 weeks of receiving bins. If you keep empty plastic bins for more than 14 days without booking a pickup with Stow Simple will consider this as a purchase of the plastic bins and you will be charged $28 per bin on the 15th day.
Yes. You can reschedule your appointment, however cancellations made with less than 48 hours notice are subjec to a $100 cancellation fee. To cancel an appointment, simply log onto your account and select to cancel appointment. You may also call (888) 544-6050 or email support@stowsimple.com.
Our Stow Away Team will wait for 20 minutes while trying to get in touch with you. You'll be considered a no-show after 20 minutes and we'll have to charge you $100.
After we drop off the initial bins, if you decide not to stow with us, just let us know. We'll come pick up the bins. Please note that a $50 "Empty Bin Pickup" fee will be incurred.
In most cases, we can get your bins back to you in 24-48 hours. It's always smart to book as far in advance as possible to ensure your preferred delivery date/time.
Please email us at support@stowsimple.com or give us a call at (888) 544-6050 and we'll work with you to ship your stuff to your new location.
Our Stow Away Team will wait 20 minutes for you to unpack. If you need more time, you can hold onto the bins for up to two weeks, but we will have to charge you a $25 fee for the extra trip to recollect the bins.
Our fleet currently services the areas listed below. We are hoping to expand soon. If your ZIP code isn't listed and you want service, please send us an email at support@stowsimple.com.
 

Miami Service Area ZIP codes

 
 & North Beach